4 aspects of disaster recovery you probably haven't considered

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Regardless of the industry your business operates in, having a disaster hit your company is always a possibility. Whether it’s a tornado, equipment failure or just human error, something bad could happen to your business at anytime. This may sound like a gloomy way to view the world, but it’s simply the reality of the situation.

That being said, there is something you can do to mitigate the risks of a catastrophic event. Having a plan in place has long been seen as the best way to maintain business continuity after a disaster. Sadly, many company leaders haven’t considered all sides of disaster recovery before making a decision on it. To that end, we’ve put together this list of four aspects to examine about disaster recovery planning.

1. Your business can easily shut down following a disaster

Although you probably don’t like to think about it, the fact of the matter is that your business is only one major disaster away from shutting down. According to statistics from the Institute for Business and Home Safety posted on the Small Business Association’s website, about 25 percent of smaller businesses don’t come back after a disastrous event.

Disaster recovery planning mitigates the risk of events like a fire. Don’t let a fire ruin your business.

Creating a successful and functioning business takes a lot of time and effort, and the prospect of losing all that hard work due to a single disaster should make you seriously consider how your company is approaching disaster recovery. If you don’t have a solid plan, or just don’t have one at all, your business could very well shut down for good due to a single tragedy.

2. Not having a plan is expensive

When taking on additional expenditures, many business leaders like to talk about how much the service is going to cost. While this is certainly a good place to start for other ventures, the expenses of creating a disaster recovery plan aren’t what you should be focused on. Rather, you should be discussing how much not having a plan is going to cost you.

This is because the absence of a procedure generally results in higher costs in the wake of a disastrous event. According to the Ponemon Institute, the cost of a data breach increases 10 to 15 percent if the organization doesn’t have a disaster recovery plan in place.

The reason for this is simple: Not having a plan typically creates confusion. Confusion in the wake of disaster often creates panic, which results in employees running around not knowing what to do or where to start. This causes more downtime, which means a higher cost to your company’s bottom line.

3. Just having a plan isn’t enough

So now that you’re fully aware of the importance of having a disaster recovery plan in place, it’s time to discuss testing this procedure. Once again, this is another area that many companies tend to take lightly at their own peril. Creating a disaster recovery plan and then never testing it is almost as bad as never having made one at all.

“Roughly 23 percent of organizations with a plan have never tested it.”

This is because it is impossible to predict what kind of challenges your organization will face during a real disaster if you never test for them beforehand. According to a survey conducted by the Disaster Recovery Preparedness Council, roughly 23 percent of organizations with a plan have never tested it. While this is a disturbing fact by itself, the truly frightening aspect of this is that 65 percent of those that did conduct a test didn’t pass their own inspection.

Basically, this means that a majority of the 23 percent that never test have a faulty plan and don’t even know about it. Having some sort of procedure in place is obviously the first step toward preparing for a disaster, but never testing this plan pretty much negates its ability to save your company’s business continuity.

4. All disaster recovery plans are not made equal

On a similar note, it’s important to understand that just because you have a plan doesn’t mean that it’s effective. This again harkens back to the importance of testing, but having a good procedure in place starts with the plan’s creation.

The Disaster Recovery Preparedness Council’s survey speaks to the importance of diligence in the creation of a plan. The study created a metric for grading the preparedness of each organization within the survey, with a grade of A  being the highest and an F being a failure to prepare. The survey found that 73 percent of respondents received a D or an F, meaning they were in no way ready for a disaster.

“Organizations need to focus on having the right plan.”

This again shows that simply having any sort of plan won’t help your company when disaster strikes. Organizations need to focus on having the right plan, and one of the best ways to do this is to get help from disaster recovery experts. There are simply too many aspects to consider when making a procedure for your staff to do it in-house, and there’s nothing worse than discovering your plan is lacking after a disaster has hit your company.

Anyone worried about the safety of their business needs a disaster recovery solution, and ISG Technology has the experience to create a plan that is just right for you. We’ve spent years developing procedures for all kinds of companies, and we can help you keep your business online when times get tough.

If you’d like to see what ISG Technology can do for your company, make sure to check out our page on Disaster Recovery and Business Continuity today.

BYOD in schools: Advantages and disadvantages

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As highly advanced technology becomes more affordable, people are beginning to rely more on their own devices within the workplace. Using a smartphone or personal laptop for work purposes – a movement that’s been coined bring your own device – has been catching quite a lot of traction lately within the corporate world.

However, this trend isn’t just for businesses. Many people have suggested letting students utilize their own devices within the classroom as well. While this idea certainly has some good aspects to it, it also has some downsides. Here, we’d like to take some time here to discuss both so educators can have a fuller view of what a BYOD classroom would look like.

“The world is very quickly moving to a digital space.”

Advantages

Lower initial costs for schools
This is usually the first point of interest people like to focus on when discussing BYOD. The world is very quickly becoming ever more digital; as such, organizations need specific hardware in order to connect in an efficient and effective manner. This is just as true within schools as it is in the business world, as educators must make sure the next generation is prepared for the technologically advanced society that awaits them.

Gone are the days of classes in cursive, as they have given way to typing and coding courses. As such, many schools are struggling to stay current with the technology contained within their facility. With budgets being as tight as ever in most education environments, it makes a lot of sense to just let the kids bring their own devices.

The Pew Research Center stated that 58 percent of American teens had a tablet, while 73 percent of them personally owned a smartphone. These students could very easily bring their devices into the classroom, thereby increasing the number of usable machines while still keeping budgets low.

Students get to learn with familiar tech
A huge part of the educational process is connecting new knowledge with the old. It’s why students who are just learning how to write are asked to talk about their summer vacations and what they want for their birthday. It makes the process personal, and it is yet another big advantage to BYOD in schools.

When students use their own devices in school, they skip over that awkward part of class where they have to learn how to use the tech first before actually getting to the lesson. This not only wastes time, but it causes confusion that often is disruptive to the learning process. BYOD would allow teachers more time to discuss the actual lesson plan, while also increasing the receptiveness of the students.

BYOD promotes receptiveness in students. Students can learn more if they use their own devices.

Disadvantages

Disparaging to lower-income students
While BYOD is great for schools in more affluent areas, many regions of the country simply are not ready for it. Poorer students won’t have ready access to these devices, and forcing them to buy technology they can’t afford in the first place just to participate in the classroom simply isn’t an option.

While lower-income areas absolutely need technology-based learning within the classroom, doing so with a BYOD policy won’t work. Schools that work in these kinds of regions need to be aware of the financial situation of its student body and should therefore avoid implementing BYOD.

Can students be trusted with cybersecurity?
Poverty might be one of the most obvious of detractors from a BYOD policy, but the most poignant reason this trend might not work for your school is that teens are not exactly the most reliable in terms of policing their online habits. It’s not their fault, rather some teens simply don’t know how to avoid certain scams while using the Internet.

“16 million mobile devices suffered a malware attack in 2014.”

That being said, security is something to consider when thinking about a BYOD policy for your school. Motive Security Labs discovered that around 16 million mobile devices suffered a malware attack in 2014. Hackers are working constantly to access information stored on mobile tech, and allowing your students to use these devices for classwork could open your school up to a host of cyberattacks

Basically, school administrators need to come up with a system for making sure students don’t invite cybercriminals into their network. This could be the banning of certain high-risk websites, or even only allowing devices within the school to connect to a specific number of safe sites. Either way, it would be a mistake to allow students to govern themselves within a BYOD policy.

The verdict

When it comes to BYOD in schools, it really all depends on the facility itself and the people working within it. Enacting this kind of policy in a school is a lot easier said than done. There are a lot of variables to consider, and missing one tiny detail could result in a massive cyberattack that could cause a lot of damage to your facility’s reputation. That being said, there are also a lot of benefits to letting kids use their own devices. The monetary advantages are obvious, and teens are a lot more receptive to a lesson if they’re allowed to complete it using their own tech.

At the end of the day, it all just depends on what kind of school you run. If you have the time to police online activity and have a student body with a lot of personal devices, BYOD can do quite a lot for your school. If not, this trend might not be right for you and your students. BYOD is a fantastic move in the right direction for many corporate institutions, but implementing it within the educational space is going to take some time.

If you do plan on enacting a BYOD policy, you’re going to need some help. The cybersecurity aspect of this trend especially calls for professional experience, as your school’s private data is incredibly sensitive. Thankfully, ISG Technology can help you work out the kinks of a new BYOD policy. With years of experience helping people integrate BYOD into the workplace, ISG Technology can help bring your classrooms into the 21st century.

The ins and outs of mobile tech: What does it mean for you?

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If you ask tech-industry experts what they think has been the most disruptive technology of the last couple of years, you’ll get a few different answers. Some will say cloud computing, and others will say virtual infrastructure. Quite a few, however, will simply say one word: mobile. Smartphones, tablets, smartwatches and the Internet of Things are all examples of mobile technologies that have changed the way enterprises, medium-sized companies and small outfits alike operate within the business world. Recent numbers from The Pew Research Center indicated that 68 percent of American adults own a smartphone, and that statistic is only going to increase as 2016 progresses. It seems that everything we do is now tied up in mobile or has a mobile component – including everything in the business world.

Why is mobile so important to the way we do business now? Let’s take a look at how this disruptive technology has had such an irreversible influence on how companies approach their IT infrastructure:

1. Business and consumer tools

Computing on the go has never been more important for our fast-paced society. Research is being done every day exploring the efficacy of these kinds of tools for consumers and companies alike. For instance, according to a new study from research firm Sequence, consumers are using their devices to make wish lists and spend time with family this holiday season. If given the chance, the study found, one-third of them would use the time saved by mobile shopping to stay in bed longer.

This is a fun example of how mobile tech has changed the way we look at things, but enterprises and SMBs are also benefiting more from devices like laptops and smartphones. Business can be conducted on the fly thanks to these kinds of devices – leading to an increase in productivity and improved outcomes throughout the business world. Bring-your-own-device policies are helping companies save money in overhead and operational expenses while at the same time giving employees the means to be more productive and more efficient.

Myriad kinds of mobile devices can be used to impact office productivity.Myriad kinds of mobile devices can be used to impact office productivity.

2. Security

As mobile devices have evolved to meet the growing needs of enterprises in every industry, so too has the technological landscape developed in order to accommodate their increasing use. BYOD is even one of the driving forces behind the endpoint security market, according to a recent report published by MarketsandMarkets. The endpoint security market is projected to be worth $17.4 billion by 2020, growing at a compound annual rate of 8.4 percent over the next five years.

This market is growing proportionately with the number of malware samples discovered every day by security teams around the world. Motive Security Labs found that 16 million mobile devices were targeted by malware in 2014. To negate these kinds of threats, it’s crucial for companies to make – and stick to – a BYOD security strategy.

This strengthening of the security space is a clear indication that the need to mitigate risks has been compounded by the introduction of mobile technologies into the workplace. When unknown employee devices are connected to the network, it can sometimes cause headaches for the IT department in the form of shadow IT. Networks sometimes aren’t prepared for the intrusion of different kinds of tech, which means there may be hidden vulnerabilities waiting to be exploited.

“Improvements in terms of productivity, efficiency and expense-cutting are well worth the risks.”

3. The good parts about shadow IT

However risky it may be to allow mobile tech on your network, the benefits can outweigh the disadvantages if you play your cards right. Shadow IT has gotten a bad rap (understandably) in recent years, but improvements in terms of productivity, efficiency and expense-cutting are well worth the risks. In addition, according to CMS Wire contributor Joanna Schloss, shadow IT can lead to the adoption of new technologies that work hand-in-hand with mobile tech. This in turn helps companies see better return on investment from these tools.

Navigating the ever-changing mobile tech landscape can seem daunting when you undertake this task by yourself. Partnering with a managed services provider like ISG Technology gives you access to trained professionals who know what they’re talking about when it comes to new devices and how to best use them to your advantage. We can also help you determine the best course of action in terms of increasing your security protocols and taking charge of your computing infrastructure.

Contact the experts at ISG Technology today for more information!

When it comes to cybersecurity, are you an ostrich, a doomsday prepper or a Navy SEAL?

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Making sure sensitive data stays private is a constant battle against the ever-increasing threat of cybercriminals. Cybersecurity is a must in modern society, and yet many company executives simply do not know how to approach it. A lot of these people don’t know enough about cybersecurity to put an emphasis on it, while others remain willfully ignorant about the threat hackers present to their companies.

In our many years dealing with cybersecurity through network security assessments, we’ve run into three kinds of executives present in the boardroom in terms of the security of their company’s data: ostriches, doomsday preppers and Navy SEALs. As such, we’d like to take some time to discuss what each of these personality types mean, and what you can do to avoid the bad ones.

Ostriches

Even outside of cybersecurity, everyone knows at least one person who fits this personality description. Ostriches are the people who absolutely refuse to face problems head on, instead opting to stick their heads in the sand in hopes that the conflict will resolve itself.

“Hackers are working tirelessly to steal your company’s information.”

As anyone who has provided malware removal for an ostrich will tell you, this is by far the worst way to deal with the threat of a data breach. There are very few problems that actually go away by ignoring them, and cybercriminals certainly aren’t on that list. In fact, a survey conducted by PricewaterhouseCoopers found that 79 percent of respondents had run into a security breach in the last year. Hackers are working tirelessly to steal your company’s information, and simply ignoring the problem isn’t going to make it disappear.

Doomsday preppers

Doomsday prepper executives are the ones in the boardroom constantly terrified of a cyberattack. They spend every waking hour worrying about cybercriminals, but they don’t have a strategic plan to protect company, resulting in over/under investing in solutions that don’t fit their need.

Although these executives are certainly right to be concerned – IBM found that the average consolidated cost of a breach of company data being $3.8 million – they take this fear entirely too far or not far enough. These people throw money away on state-of-the-art cybersecurity systems developed for military applications, when all their companies really need is a solid firewall and periodic malware removal managed services. Doomsday preppers may fare better in the market than ostriches do, but they tend to max out budgets or leave systems over exposed.

Doomsday preppers throw away your company's budget. Doomsday preppers waste too much money on security systems they don’t need.

Navy SEALs

The Navy SEAL is the pinnacle of tactical precision. This soldier is world-renowned for his constant preparedness, and yet he’s never over-encumbered. A SEAL only carries what he needs into battle, and nothing he wears or owns is superfluous in any way. He is effective, efficient and always gets the job done.

This is the kind of executive you want to be when it comes to cybersecurity. The Navy SEAL in the boardroom knows about the constant threat of cyberattacks, and yet he does not over-prepare. He is aware of the threat and is possibly scared of a breach of his company’s data, and yet he does not allow his fear to paralyze him. He makes decisive, cost-effective moves that put his company in the best defensive position possible against hackers.

Of course, the executive Navy SEAL doesn’t develop overnight. Knowing which systems are necessary and which aren’t takes a lot of cybersecurity experience, something very few boardroom members have. The executives of a company already have a lot on their plate, and learning all of the intricacies of a proper security system simply isn’t an effective use of their time. They need outside help from experts in the field to guide them.

Thankfully, ISG Technology is here to help you on your journey toward Navy SEAL preparedness. Our years of experience within the cybersecurity field have given us the knowledge necessary to know what your company needs, and our trained technicians can help you understand what you should know about your security system. With managed services ranging from malware removal to firewall protection, ISG Technology can help secure your company’s data.

3 things the boardroom needs to know about disaster recovery

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Keeping a business running takes a lot of hard work and effort from the boardroom. A modern company of any size has quite a lot going on, and executives are constantly busy with tasks that keep the money flowing. This generally means delegating work that isn’t of an immediate concern to other departments. A lot of the time, creating and developing a disaster recovery plan falls into the category of work that gets pushed to the IT department.

While your IT employees certainly know more than the boardroom about the operations of your technological equipment and data systems, that doesn’t mean you should avoid taking an active role in disaster recovery. A solid plan in the event of a catastrophe is vital to any company’s continued success, and as such there are a few things every executive needs to know about disaster recovery.

“Disaster is coming to your business.”

1. Data loss and downtime are an eventuality

When discussing disaster recovery in the boardroom, it’s important to realize that it isn’t a conversation about if you’ll need a plan, but when you’ll need to implement one. Talking about an event that disrupts your company’s ability to conduct business is uncomfortable to say the least, but pushing this discussion to the side as a mere possibility is unproductive and seriously dangerous. Whether you want to think about it or not, disaster is coming to your business. The question is whether or not you’re ready for it.

The 2014 EMC Global Data Protection Index supports the eventuality of downtime in the modern workplace. This survey of 3,300 IT decision-makers, which was conducted for EMC by Vanson Bourne, found that 64 percent of respondents had encountered a data loss event in the previous year. This alarmingly high number simply goes to show how important a serious discussion is about creating a disaster recovery solution. Bad things can happen anywhere at any time to anyone, and acting like you’re above these kinds of events will only make your company fall harder.

2. Outside forces are the least of your worries

When you think about the word “disaster,” what’s the first thing that pops into your head? Maybe it’s a tornado ripping through your company’s headquarters, or maybe it’s more subtle like flood waters seeping into your basement and destroying your electrical equipment. Well, when it comes to disasters that result in data loss, these events can’t hold a candle to what your employees can do.

Tornados aren't the only disaster you have to worry about. The worst disasters are a lot more discreet than a tornado.

According to the 2015 Data Health Check study conducted by Databarracks, the leading cause of data loss is human error. The report found that 24 percent of all data loss events studied had roots in people making some kind of mistake. Of course, this doesn’t mean you should stop trusting your staff. Your employees are the backbone of your business, working day in and day out to make the company successful.

That being said, no one’s perfect. People make mistakes, and sometimes these missteps end up costing the company big time. Your employees are in constant contact with company data, which means they are the biggest risk factor when it comes to data loss. This is why it’s absolutely vital for the boardroom to take an active role in disaster recovery implementation. While each worker is a vital cog in the machine in your company, they’re also a liability, and this risk needs to be mitigated with a solid disaster recovery solution.

“Your staff simply doesn’t know enough about disaster recovery.”

3. It’s cheaper to outsource

With the number of resources offered by the Internet, a lot of people are opting to work on something themselves rather than hire someone to do it. While this is fine when it comes to a new porch or changing your oil, developing a disaster recovery plan in-house simply isn’t a good idea. To begin, your staff simply doesn’t know enough about disaster recovery to implement an effective plan. Your IT employees obviously know more about your data systems than anyone else, but creating a plan that mitigates risk in the event of a data loss event may not be in their wheelhouse.

While this should be enough to convince you to outsource a disaster recovery solution, recent data from Computer Economics has found that doing so is actually cheaper than creating a plan in-house. The IT Outsourcing Statistics 2015/2016 found that 92 percent of IT organizations surveyed found that they spent the same amount of money or less outsourcing their disaster recovery plan than when they created one on-site.

This means that by creating a disaster recovery plan with your own employees, not only are you getting a less effective solution, but you’re also paying as much or more than if you’d gone to a disaster recovery expert. Obviously, your IT department is going to play a vital role in the creation of a plan in the event of a disaster. However, your company would be better served if these employees spent their time working on internal IT goals rather than developing the plan all by themselves.

Executives have a lot on their plates when it comes to keeping a company operational. That being said, the boardroom needs to take a more active role in promoting a solid disaster recovery plan for their business. Companies without a solid plan are a ticking time bomb, and if your enterprise doesn’t have a disaster recovery solution, now is the time to act. Thankfully, ISG Technology is here to help. Take a look at our Disaster Recovery and Business Continuity page and see why ISG Technology is a leader in disaster recovery solution development.

3 reasons why CEOs need to care more about cybersecurity

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When it comes to things like cybersecurity, the person in the company with the most to say is generally someone from the IT department. CEOs and other executives obviously are aware of the ever-present possibility of a cyberattack, but when your day-to-day responsibilities involve work outside of technology, it can be easy to forget just how vigilant hackers are.

While this is a pretty big trend in multiple industries, we believe those outside IT need to take a step back and understand the reality of the situation they’re dealing with. Cybercriminals are a lot more active than the general populace thinks, and sticking your head in the sand and ignoring the problem doesn’t fix anything. CEOs shouldn’t just be scared of cyberattacks – they should be terrified.

Cybersecurity is a big concern. CEOs need to be more concerned with cybersecurity than they currently are.

1. Hackers work tirelessly to steal your company’s data

One of the biggest mistakes company leaders make when discussing cybersecurity is underestimating what hackers can do. A lot of people have this idea in their heads that breaking the law is taking “the easy way out,” and as such many executives assume these individuals are lazy.

This couldn’t be further from the truth. Although stealing information and data from helpless businesses is certainly a detestable act, being able to do so demands immense amounts of time and energy. Hackers are often highly skilled individuals, and one of the perks of a cybercriminal lifestyle is the challenge of breaking into new and interesting systems.

“Hackers created 317 million new bits of malware in 2014.”

Breaking into these networks often requires malware that has been designed to exploit a particular vulnerability, so it’s no surprise that hackers created 317 million new bits of malware in 2014, according to CNNMoney. These men and women are working constantly to steal what’s yours, and any CEO should keep this in mind when developing a cybersecurity strategy.

2. The company’s reputation may never recover

With all the data breach incidents covered by the news in recent years, clients are warier than ever about trusting companies with their personal information. Choosing the wrong business used to just mean a bad service, but now it could very well translate to losing money as well as control over your online life. The modern consumer is constantly taking this risk when he gives his personal information to a company, and he’ll drop any business that can’t adequately protect it.

This is why it isn’t shocking that the Ponemon Institute found that a data breach could force a decline in the value of your company’s reputation by as much as 31 percent, depending on the specific incident. clients simply cannot give second chances these days, and companies are quickly discovering the pitfalls of having a lax cybersecurity managed services provider. It just isn’t worth the risk, and any CEO who doesn’t value security should absolutely prepare herself for the inevitable reputation damage of a serious data breach.

3. Your reputation may never recover

Although you’re obviously very concerned about your company, let’s be honest: Your own reputation matters to you. It’s not vanity or an overinflated ego that’s driving that feeling; it just means you value all the hard work you’ve put into getting yourself to where you are today.

That being said, the only reputation that won’t recover as quickly as your company’s after a data breach will be yours. Clients are obviously extremely fickle in today’s market, but their opinion of your company can possibly be slowly swayed with a lot of hard work and rebranding.

A CEO’s reputation, on the other hand, will be pretty much destroyed if the company becomes the victim of a data breach on a large scale. Just take a look at Target’s former CEO, Gregg Steinhafel. After the dust settled from a 2013 hack that allowed 100 million clients’ personal data to be stolen, Steinhafel agreed to give up control of the company and step down, according to Forbes.

Steinhafel isn’t the only CEO to have his reputation irreparably damaged following a massive data breach. Noel Biderman, CEO of Ashley Madison, left the company he founded in 2001 after a massive cyberattack exposed the information of many of the site’s users in July 2015.

While the IT department is obviously very concerned about the possibility of a cyberattack, CEOs need to be even more involved in the process of looking into cybersecurity managed services. Malware removal, disaster recovery solutions in the event of a cyberattack and 100 other things all need to be considered in this modern world. Thankfully, CEOs don’t need to go about this alone.

ISG Technology has years of experience in the cybersecurity managed services space, and can help you make sure your company is as secure as it can be. Although hackers and cybercriminals are certainly scary, this fear doesn’t have to be paralyzing. Contact an ISG Technology cybersecurity expert today!

Involve IT in strategic planning

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When it comes to ensuring business continuity and keeping all parts working properly, it’s crucial for communications between departments to be easy and effective. You especially want interactions between executives and IT administrators to be productive. In those conversations, if there is any kind of disconnect with either party, bottom lines could suffer.

How does the proper implementation of IT impact corporate objectives? Having the right technology solution in place can make a difference in the long run across the board, but decision-makers sometimes don’t consult their IT departments before investing in something new. According to InformationWeek contributor Andrew Froehlich, this may be due in part to the fact that new technologies are constantly coming out, sometimes so quickly that tech staff can’t keep up.

Shadow IT is creating cybersecurity vulnerabilities for enterprises.Shadow IT is creating cybersecurity vulnerabilities for enterprises.

Shadow IT is compounding this issue even further. With the continued implementation of bring-your-own-device policies, extraneous technologies make their way into companies’ networks. Employees are carrying their own smartphones and tablets into the workplace and downloading different – and perhaps unapproved – applications to use with their jobs. This creates cybersecurity and compliance issues due to the entrance of unknown actors on the network.

For instance, one study on the information systems of health care organizations from 2014 found that the average provider has 928 cloud services running on its systems – only 10 percent of which are known to their IT departments. In addition, only 7 percent of the total cloud are compliant with industry-specific standards. These kinds of statistics illustrate why it’s crucial for the IT department to be involved in the decision-making process of any company. To ensure compliance and maintain security, technology teams and executives need to be on the same page.

What’s the solution?

“Communication between IT staff and the executive board needs to be efficient.”

Different departments need to work together to elicit the best outcome for a business – meaning that to achieve the best bottom line, communication between IT staff and the executive board needs to be efficient. Computer Weekly contributor Marc Cercere noted that the agendas of both the business technology and IT departments are equally as important to focus on and improve.

For instance, due to the increase in shadow IT and the continuing focus on cybersecurity across every industry, the IT department should be consulted about any change to the business’s technology strategy. Instead of implementing tech “solutions” that may or may not solve a company’s problems, getting the go-ahead from the IT department allows every portion of the company to work in unison toward the same goal.

In today’s business climate, technology should align with corporate objectives. You want IT to work in your favor. If relationships within your business between executives and the IT department aren’t up to par, costly disconnect can occur and business processes can be hampered.

You want to make sure you’re keeping the IT department looped into the discussion about new tools and strategies, and that can be made simpler when partnering with a managed service provider. Get in touch with the managed services professionals at ISG Technology today to see how our expertise can contribute to your specific objectives.

Virtualization: The time is now

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Keeping up with the latest and greatest of technological advancements can be really hard to do, especially when you’re running a business. There are simply too many other things to worry about before upgrading, particularly if the old infrastructure is still getting the job done.

That being said, relying on older technology because it hasn’t broken down yet is an extremely inefficient way to run a business. This is especially true when talking about server virtualization. There are so many benefits to upgrading to a virtualized environment that we took some time to write up a list of why you should consider virtualization right now:

1. Reduce your ecological footprint

Everybody working in technology can attest to how much energy is consumed by IT systems every year. Time writer Bryan Walsh stated that in 2013, the “information-communications-technologies ecosystem” took up about 10 percent of the entire world’s electricity generation. He even went on to state that the world uses 50 percent more energy to move data around than it does keeping planes in the sky.

More energy is used to move data then to keep planes airborne. Entirely too much energy is used within IT and virtualization can help.

This massive amount of energy used simply for upkeep of physical systems shows the massive ecological impact server virtualization offers the world. Server virtualization takes multiple physical machines and brings them to the digital space, storing them all on a single piece of hardware.

This means we can get the processing power of multiple servers while only using valuable resources to power one of them. From purely an environmental standpoint, server virtualization just makes sense.

2. Reduce your costs

While you are most likely more than happy to reduce your company’s intake of natural resources, you’re probably more concerned about what server virtualization can bring to your company in a more financial space. This is yet another area where virtualized machines dominate their physical counterparts.

Having some sort of virtualized environment is going to seriously cut your company’s electric bill. Server virtualization is where you’ll see the majority of these benefits. A lot of server processing power goes unused when the machine is only running a single environment. By combining multiple servers on a shared physical platform, less overall energy is used. This accounts for a huge amount of savings.

Server virtualization can also bring about some great savings in terms of hardware costs. When you virtualize assets, the machines running your operations may be owned and operated by a managed service provider at its specific data center. These facilities are state-of-the-art, which means you’ll be able to benefit from the best hardware money can buy without actually purchasing it yourself.

Finally, but perhaps most importantly, virtualization can substantially cut the costs and complexity of a disaster recovery solution. The time it takes to recover after a disastrous event is severely reduced when operating in a virtualized environment. This has a lot to do with the fact that you won’t have to rebuild servers or applications after a disaster with server virtualization. The shorter recovery time will allow you to meet RTO/RPO goals at a fraction of the cost of a physical server.

“IT workers are generally spread pretty thin in the modern workplace.”

3. You get to focus on internal IT goals

For your IT department, this is going to be an absolutely life-changing benefit if and when you decide to embrace virtualization. IT workers are generally spread pretty thin in the modern workplace. Conducting business in this age means having the technology and systems to do so, and making sure those systems are running is a huge time sink.

A survey conducted by Forrester Research of IT professionals from more than 3,700 companies found that the IT department is constantly putting out fires, with an average of 72 percent of the budget being used for “keep-the-lights-on” functions. By utilizing server virtualization, you can push many of these problems off onto your MSP. While your virtualization provider works out the problems your server is having, your IT department can get back to focusing on internal IT goals. You get the experience of an MSP’s employees in terms of hardware maintenance and repair while also utilizing your own workers to build your business. It’s the purest definition of a win-win scenario.

If you’d like to see what else server virtualization can do for you, or if you’d like to learn more about this amazing technology, make sure to check out ISG Technology’s virtualization page.

Hybrid IT: The basics

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Massive innovations in technology are rapidly shifting the current business landscape. Products and services that were once seen as unnecessary luxuries are now quickly becoming vital to a company’s operation. The cloud can most definitely be counted within these services, especially in the world of IT.

We’ve previously discussed the wonders of the hybrid cloud and managed services and what they can bring to your business, but the cloud is so much more than infrastructure. IT resources can leverage a hybrid cloud set up in order to receive similar benefits in what industry experts are calling hybrid IT.

“By 2020, 78 % of businesses will have integrated cloud computing.”

Bringing the benefits of hybrid cloud to IT resources

The cloud is a huge part of modern business, and it’s not going anywhere anytime soon. Forbes contributor Louis Columbus stated that by 2020, 78 percent of businesses will have integrated cloud computing into their current business model. That’s a huge jump from the 37 percent that have adopted cloud managed services today, and this massive increase just goes to show the high demand cloud services have in the business world.

So, with this predicted success of the overall market in mind, the question still remains: What is hybrid IT?

To understand the answer to this question, the demands of IT organizations must first be fleshed out. These companies have set up their business model around the fact that their clients require IT resources such as the development and testing of mission-critical applications.

As the technology developed, cloud storage services began to be more economical and efficient than internal deployment on the part of the client. And so, cloud-based IT managed services was born.

However, there was a problem with this that needed to be fixed. Many IT organizations leveraged public cloud infrastructure in order to meet the needs of their clients. This works just fine for applications and data that are business-critical. That being said, problems began to arise when sensitive information needed to be hosted on the cloud.

As we discussed in our earlier article on public and private clouds, the public cloud has some security concerns. Due to the fact that you’re sharing a public cloud infrastructure with other clients, the data contained on these clouds simply isn’t as safe as those within an on-site, private cloud. On the flip side of this, private cloud infrastructures are very safe, but they’re also a lot more expensive to set up and implement.

Utilizing hybrid cloud managed services is the answer

So what do you do when you need the security of the private cloud but don’t want to pay for the entirety of your IT resources to be implemented on one? You have your cake and eat it too, of course.

Hybrid IT allows for security and cost effectiveness. Have your public cloud and secure your applications, too!

As managing vice president of Gartner Chris Howard said on the subject, “The cloud will simply become one of the ways that we ‘do’ computing, and workloads will move around in hybrid internal/external IT environments.” Basically, IT organizations are beginning to see that certain client applications simply can’t be hosted on the public cloud and have decided to implement a hybrid cloud solution.

The hybrid cloud combines the security of mission-critical IT applications in a private cloud infrastructure with the cost-effectiveness of a public cloud for data that isn’t business-critical. Hybrid IT is a revolutionary new concept and it’s sweeping enterprise IT right now, as providers like ISG Technology help IT organizations implement these solutions.

Next time, we’ll discuss the use cases of hybrid IT as well as its applications that span multiple industries and business models.

Cloud types and their business applications: Hybrid clouds

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As we discussed in our previous article on the subject, there are multiple options to choose from when looking into cloud-based managed services. Public and private are the two opposing clouds, and each have their own advantages and disadvantages. However, due to massive advancements in cloud technology, companies don’t have to actually choose between these two.

These services can be combined into something called the hybrid cloud. This is a model that is rapidly growing, with MarketsandMarkets predicting the market to be worth $84.67 billion by 2019.

Hybrid cloud is the future

Although hybrid cloud data storage is a combination of the public and private cloud, it’s important to note that these are two completely separate services. They can talk to each other via an encrypted network. However, they aren’t a singular product. Rather, the hybrid cloud combines the advantages of the two while also tossing out many of the disadvantages.

Say you’re the owner of a medium-sized business. You have data storage needs and are looking into cloud storage services. You’ve got a lot of data that isn’t very sensitive that needs storing, but you also have very important information you’d like to keep private. Compounding this further, imagine that your business is in an industry with very strict compliance standards.

These stringent requirements, coupled with the fact that you need heightened security for your sensitive data might point you toward a private cloud data storage package. You wouldn’t exactly be wrong in doing so, but you’d certainly be throwing money away storing data that doesn’t have the security requirements of the information that must meet compliance guidelines.

This is where the hybrid cloud comes in. You could leverage a public cloud data storage option, allowing you to cut costs, along with a private cloud plan that would allow you to keep your important information close to the chest. In effect, you’re combining what you need from the private cloud without having to pay the full price of it.

The hybrid cloud can help you save money. Don’t go through budgetary headaches. Get a hybrid cloud storage solution!

As a bonus, the hybrid cloud would allow you to keep your private cloud infrastructure on-site. Not only is this a great option for things like disaster recovery, it makes sure that your information is getting the security it needs. And with one 2015 study finding that the average cost of a data breach is roughly $3.8 million, security should always be a high priority for your sensitive data.

ISG Technology can help you implement a hybrid cloud option

Obviously, setting up this network is no small task. You’re going to need a managed service provider with years of experience in implementing a hybrid cloud data storage solution. Thankfully, ISG Technology has all the expertise necessary to help you take advantage of this amazing technology.

If cloud storage services interest you, or if you’d like to learn more about how the hybrid cloud can benefit your business, make sure to check out ISG Technology’s cloud services page.