How schools can upgrade their online infrastructure

Nothing is perhaps more important to the U.S.'s future than maximizing the potential of education. It is through mass schooling that children learn the essential social and learning skills that will prepare them for adult life and professional work. While education is a complex process with many different factors affecting outcomes, access to technology clearly plays a role in children's learning.

It is unfortunate then to learn that 6.5 million students in the U.S. still lack broadband, according to Education Superhighway. Broadband is an essential communication medium for educational facilities with large student and teacher populations, as it allows for messages and online actions to be completed simultaneously.

However, broadband is only one crucial aspect of improving online infrastructure in schools and other educational facilities. Further complicating the matter are tight budgets that many of these institutions must operate within. As the Center on Budget and Policy Priorities reported, state and local funding is still recovering and is well below what it was in 2008.

With this in mind, schools may have to focus on the most essential upgrades first, spreading out the investments in a way that maximizes learning potential.

The advantages of a fiber connection
Sites like Education Superhighway are big on the advent of fiber in the classroom. According to Techno FAQ, one of fiber's biggest advantages is its reliability. Fiber functions on symmetrical connections, allowing downloads and uploads to happen at the same time without impacting connection speed. The system also tends to be more passive and separated from power lines, meaning that it will likely remain operational during a storm.

Time is precious in schools and fiber is designed for high-speed connections, typically over 1Gbps. This allows educators to stream video content in seconds, without having to pause constantly for buffering videos.

A fiber connection allows for high bandwidth and enables faster broadband. A fiber connection allows for high bandwidth and enables faster broadband.

Planning for increased bandwidth usage
Think of bandwidth like a highway: the more lanes there are, the more easily traffic can flow. In a school situation, every student and teacher is a car on that highway – meaning that things will slow down very quickly with only a couple of lanes. Without proper bandwidth, hardware investments will not work the way they should. Even the most up-to-date tablet cannot magically conjure efficient internet connection on its own. 

Bandwidth management can keep everything flowing smoothly. While schools can (and should, up to a point) purchase more bandwidth, management will help reduce the amount of spending while maximizing efficiency. Techsoup for Libraries recommended bandwidth management to help prioritize which programs get access to the connection speed first.

For instance, a student wrongly downloading a new mobile game should never receive the same bandwidth as a teacher trying to stream a news program for a class. Student devices can even be put on a separate, slower network, freeing up room for the educators to use on lessons.

While schools can have their own servers – many universities do – a cloud services provider can help alleviate this investment. Just be sure that any contracted third party has the proper security certification to be a trusted partner.

"Wearable technology like smartwatches are starting to enter the educational space."

Factoring in IoT and BYOD
Whatever the plan, make sure spending accounts for more than just the computers in the classroom. Everyone, student and teacher, has a smartphone. Numerous other wearable technology like smartwatches and similar products are also starting to enter the educational space. As the internet of things continues to grow, each one of these devices could sap bandwidth away from where it is needed.

This represents a cybersecurity issue, especially as most faculty and students are bringing their own devices. School online infrastructure should carry a layered password system to ensure that access is restricted to authorized users. In addition, the principle of least privilege should be applied.

This will ensure that students on have as many permissions as they need, keeping them away from confidential teacher data. Ideally, the IT team will have oversight and the only administrator privileges on the network. This way if there is a breach, the potential damage will be contained.

Remote monitoring programs are useful tools for school systems that cannot afford to keep a dedicated IT staff in every building. While this software is convenient, schools should be wary of investing in any solution without doing the proper research. A report from Schneider Electric analyzed a possible danger in certain solutions as, if compromised, they provide an open window for cyber criminals to inflict damage.

Students can be placed on a separate network, freeing up bandwidth and reduces the likelihood of a school data breach. Students can be placed on a separate network, freeing up bandwidth and reduces the likelihood of a school data breach.

Preparing for 5G
Any education institution investing in wireless internet infrastructure needs to consider 5G. While not readily available now, 5G has already begun limited rollout and is expected to start becoming widespread in 2020, according to IEEE 5G. This will serve as not only the next telecommunication standard but will also empower higher capacity, massive machine communications.

Essentially, the bandwidth concerns of today may be outdated and a whole new set of possibilities and problems will open up. While it is still too soon to definitively say with certainty what kind of wireless internet infrastructure 5G will bring, schools that need to design systems between now and 2020 should incorporate easy scalability into the infrastructure. It makes no sense to optimize exclusively for platforms that may soon be obsolete.

As schools and other education establishments begin improving online infrastructure, a solid IT solutions provider can help smooth the transition and reduce cost spending. ISG Technology stands ready to do its part in ensuring that the U.S. education system empowers the most complete learning experience in the world. Contact us today to learn how we can help update your infrastructure.

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ISG Partners With WSU's ATAI on Data Center and ITaaS

ISG Technology and Wichita State University’s Applied Technology Acceleration Institute (ATAI), announce a new partnership to provide daily end-user support, from desktop application and operating system support, to network administration and dispatch services.

ISG Technology is a full spectrum data center and information technology (IT) infrastructure company that also provides bandwidth, and an array of IT support services designed to help reduce costs, improve efficiency, and safeguard business critical data. A key component of that service is a support center based in Wichita.  Through the partnership with ATAI, ISG Technology will expose students to high engineering technical resources and learning experiences.

“We’re excited to team with WSU to give students in the ATAI valuable real-world experience in our support center,” said Ben Foster, president and CEO of ISG Technology.  “Technology is cresting an innovation wave right now, with increased storage capacity, faster data speeds and virtualization driving advances in cloud computing. It’s exciting for WSU students to experience the many facets involved in IT service delivery first-hand.”

“The timing couldn’t be better,” said ATAI executive director, Kenneth E. Russell, “ISG brings an incredible opportunity for our students, and we look forward to utilizing their expertise.”

Russell believes ISG Technology will be especially helpful as the institute strengthens its key capabilities, including social knowledge and dynamic data analysis.

In addition to providing student learning opportunities, ISG will support ATAI’s internal IT needs and provide ongoing support for projects including on-premises data center support and physical security system design and implementation.

The Applied Technology Acceleration Institute promotes a practical approach to solving complex technology problems and is focused on building strong industry partnerships and providing experiential learning opportunities for students. The institute includes four centers focused on social knowledge; applied research and technology consumption; dynamic data analysis; and commercialization and inventor collaboration. ATAI is a key component of Wichita State University’s Innovation Campus strategy.

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Solving Disaster Recovery with Virtualization

Industry: Education

Oklahoma City Public Schools (OKCPS) is a K-12 school district in central Oklahoma. OKCPS is comprised of 79 total schools, over 36,000 students and more than 4,400 employees.

Challenge

Like many large public school systems, OKCPS had various IT challenges. Dozens of sites to network, thousands of endpoints to support and limited IT staff to manage and maintain the sprawling environment. Worries about power consumption, server sprawl and the high travel/maintenance costs of supporting a distributed server environment had increased as well.

Solution

OKCPS has an experienced and talented Network Services team but they felt needed a technology partner with deep expertise in Business Continuity and Disaster Recovery solutions. OKCPS engaged ISG Technology, a technology solution provider with extensive experience helping clients solve BC/DR challenges.

As a starting point, ISG worked with the Network Services team to perform a detailed Assessment of the OKCPS server, storage and network infrastructure. The Assessment yielded a solution design which would not only solve the DR challenge but consolidate the sprawling OKCPS infrastructure down to working data centers. The two data centers could then be configured to work together in production while providing failover capabilities in the event of a site failure.

The design included virtualization of numerous OKCPS server workloads using VMware ESX on HP C-class Blades. Once virtualized, workloads become “portable,” since virtual machines are not tied to physical hardware.

The design also included a pair of EMC CLARiiON storage arrays teamed with EMC RecoverPoint for bi-directional data replication between the two data centers. Replication assures that if one data center has an outage, data loss, or disaster the other data center can assume full function.

To simplify the recovery process, ISG recommended VMware Site Recovery Manager (SRM), a DR tool for virtualized environments which leverages EMC replication capabilities to automate the flow of the recovery process. SRM eliminates complex manual recovery steps and minimized the need for human intervention during a disaster — effectively a “push button” DR solution. SRM also provides a non-disruptive testing environment, so the plan can be validated and/or amended as necessary.

The final solution component was for Backup at each site using Data Domain appliances to provide an additional layer of data protection. Data Domain is a tapeless backup solution which provides industry leading data “deduplication” which can dramatically decrease storage capacity requirements and costs.

Results

Implementation of the solution went smoothly, according to Steve Washam, Director of Network Services for OKCPS. “The project went very well. Our team did a great job. Dean Coit (ISG Solution Architect) went above and beyond the call of duty to help us.”

“ISG’s expertise was critical to our success.”

Steve Washam, Director of Network Services for OKCPS

The key result achieved was a robust DR plan which can be tested, amended and validated during business hours without having to take down production systems. The new DR plan also provides detailed test reports which can be provided to auditors upon request.

Another notable benefit of the solution was a significant reduction in power consumption and energy costs. Prior to implementation, OKCPS had reached the capacity limits of the existing power plant. But the virtualized environment reduced power requirements and eliminated the need to invest in a new, larger UPS.

A final benefit resulted from the consolidation and centralization. The bloated travel and maintenance costs of supporting the former distributed environment were all but eliminated in the new solution.

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